Quality Guaranteed

Due to the perishable nature of food products, we have specific guidelines regarding returns to ensure the safety of all our customers.

• Damaged or Wrong Items: If you receive a package that is torn, damaged, or contains the wrong item, please contact us within 24–48 hours of delivery with photographic evidence. We will arrange a replacement or a full refund.
• Change of Mind: For health and safety reasons, we cannot accept returns on food items (Yam flour, Plantain flour, Kulikuli, or Chips) once they have left our facility, unless they are defective.
• Refund Process: Approved refunds will be processed back to your original payment method within 5–7 business days.
• Cancellations: You may cancel an order before it has been dispatched for a full refund. Once the order is with the courier, it can no longer be canceled.